About this internship
Concentrix is hiring a Customer Experience Intern for its Bengaluru team. Concentrix is a global customer experience and technology services company providing customer engagement, digital transformation and business process outsourcing. It is one of India's largest CX employers, present across ~14…
Skills you'll use
CommunicationEnglish ProficiencyProblem SolvingCRM ToolsMS OfficeActive ListeningEmail EtiquetteMultitasking
What you'll do
- Handle customer queries via calls, chat and email professionally
- Resolve issues and escalate complex cases appropriately
- Maintain accurate records in CRM systems
- Meet quality and productivity targets
- Share feedback to improve the customer experience
- Collaborate with team leads and other departments
Who can apply
- Excellent verbal and written communication
- Customer-first attitude and patience
- Basic computer and CRM proficiency
- Willingness to work in shifts (for some roles)
- Problem-solving and multitasking ability
- Eagerness to learn
Perks & benefits
Mentorship from experienced professionalsExposure to real, production-grade projectsCertificate & letter of recommendationLearning & development supportPre-placement offer (PPO) for top performers
About Concentrix
Concentrix is a global customer experience and technology services company providing customer engagement, digital transformation and business process outsourcing. It is one of India's largest CX employers, present across ~14 cities including Bengaluru, Hyderabad, Gurugram and Pune.
Visit Concentrix’s official website ↗Searching for “Concentrix internships” or “internship at Concentrix”? You’re in the right place.
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