Chargebee

UX Research Intern

InternshipIn OfficeKolkata, West Bengal2 months17K/mo11 openingsImmediate / Rolling

About this internship

Chargebee is hiring an UX Research Intern in Kolkata — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to UX research rather than a certificate-only programme. About the role As an UX Research Intern at Chargebee, your core focus will be watching…

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Skills you'll use

User InterviewsUsability TestingSurvey DesignResearch SynthesisJourney MappingPersona DevelopmentFigmaQualitative AnalysisReport WritingPresentation

What you'll do

Work on watching people use the product and reporting what happened, including when it contradicts the team alongside the core team
Apply User Interviews, Usability Testing, Survey Design, Research Synthesis to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed B.Des/M.Des, B.F.A., B.Arch, BCA or any graduate with a portfolio of design work
Graduating batch 2026 or 2027 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of User Interviews, Usability Testing, Survey Design (or a genuine willingness to learn them)
Exposure to Research Synthesis, Journey Mapping, Persona Development is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Kolkata, West Bengal or willing to work from there for the internship period

Perks & benefits

Internship CertificateLetter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflowsDirect access to the team that owns the data you work on

Interview & selection process

3 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Technical interview on fundamentals and your projects
3HR discussion — stipend, start date, expectations and offer

About Chargebee

Chargebee operates in the saas & billing sector and has an active presence in Kolkata. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The…

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