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Zomato (Eternal) logo — Zomato (Eternal) Customer Support Executive at Zomato (Eternal)
Zomato (Eternal)

Customer Support Executive

InternshipIn OfficeDelhi (Delhi / New Delhi)3 months1 openingImmediate / Rolling
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About this internship

Kickstart your career at Zomato (Eternal) in Delhi as a Customer Support Executive. This is a practical, project-based internship where you will be resolving customer queries and ensuring satisfaction under the mentorship of senior team members, gaining exposure to real business challenges and…

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Skills you'll use

CommunicationCustomer SupportTicketing SystemsCRMProblem SolvingEmail EtiquettePatienceDocumentationTime ManagementActive Listening

What you'll do

  • Respond to customer queries across channels
  • Resolve or escalate issues promptly
  • Maintain records in the ticketing system
  • Follow up to ensure resolution
  • Share customer feedback with teams
  • Document work clearly and act on feedback

Who can apply

  • Pursuing or recently completed a relevant degree/diploma
  • Foundational knowledge of Communication, Customer Support, Ticketing Systems, CRM
  • Strong communication skills and a proactive attitude
  • Ability to work in a team and meet deadlines
  • Based in or open to working from Delhi / New Delhi

Perks & benefits

Internship Certificate on completionLetter of Recommendation for strong performersHands-on mentorship from experienced professionalsReal-world, portfolio-worthy project experiencePre-Placement Offer (PPO) opportunity based on performanceFlexible, learning-focused work environment

Interview & selection process

3 rounds — typical selection flow for this role:

  1. 1Resume & profile screening by Zomato (Eternal)'s recruitment team.
  2. 2Practical / case round relevant to the Customer Support Executive role.
  3. 3Final discussion with the hiring manager on your approach, learnings and fit.

About Zomato (Eternal)

About Zomato (Eternal) Zomato, part of the Eternal group, is a leading food delivery and restaurant discovery platform headquartered in Gurugram, Haryana. It hires interns and engineers through its official SmartRecruiters careers portal. Zomato (Eternal) hires interns in Gurugram and reviews…
Visit Zomato (Eternal)’s official website ↗
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In OfficeKolkata3mo
Stipend N/AApply

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