WayCool

Technical Support Intern

InternshipIn OfficeChennai, Tamil Nadu3 months1 openingImmediate / Rolling

About this internship

WayCool is inviting applications for the role of Technical Support Intern in Chennai. This is a hands-on, mentor-led internship designed for students and freshers who want real, practical experience resolving technical issues and supporting users. As an intern, you will work alongside an…

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Skills you'll use

TroubleshootingCommunicationTicketing SystemsNetworking BasicsWindows/LinuxCustomer SupportSQL BasicsDocumentationProblem SolvingPatience

What you'll do

Respond to and resolve support tickets
Troubleshoot software and hardware issues
Escalate and document complex issues
Guide users through solutions
Maintain support documentation
Document work clearly and act on feedback

Who can apply

Pursuing or recently completed a relevant degree/diploma
Foundational knowledge of Troubleshooting, Communication, Ticketing Systems, Networking Basics
Strong communication skills and a proactive attitude
Ability to work in a team and meet deadlines
Based in or open to working from Chennai

Perks & benefits

Internship CertificateLetter of RecommendationMentorshipReal-World Project ExperiencePre-Placement Offer (PPO) OpportunityFlexible Hours

Interview & selection process

3 rounds — typical selection flow for this role:

13 rounds

About WayCool

About WayCool WayCool, operated by WayCool Foods and Products Private Limited, is one of India's largest and fastest-growing agri-commerce companies, headquartered in Chennai. The company operates an end-to-end food supply chain that it often describes as running from soil to sale, connecting…

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