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Viacom18 logo — Viacom18 Technical Support Intern at Viacom18
Viacom18

Technical Support Intern

InternshipHybridMumbai, Maharashtra6 months13K/mo4 openingsImmediate / Rolling
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About this internship

Viacom18 has an open Technical Support Intern position in Mumbai for motivated freshers and final-year students. You will join a supportive team, take ownership of meaningful customer support tasks, and grow the practical skills employers actually look for. As a Technical Support Intern, you will…

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Skills you'll use

TroubleshootingCommunicationSQLTicketing ToolsDocumentationProblem Solving

What you'll do

  • handling technical support tickets
  • troubleshooting and reproducing issues
  • escalating bugs to engineering
  • documenting solutions and FAQs
  • Collaborate with the team and document your work
  • Take ownership of assigned tasks and act on feedback

Who can apply

  • Pursuing or recently completed a relevant degree (stream depends on the role) — 2026 freshers & final-year students welcome
  • Foundational knowledge of Troubleshooting, Communication, SQL (or a strong willingness to learn them)
  • Good communication, problem-solving and a genuine eagerness to learn
  • Based in or willing to work from Mumbai
  • A portfolio, project or coursework you can show (a plus, not mandatory)

Perks & benefits

Flexible working hoursInternship CertificateLetter of RecommendationMentorship from experienced professionalsReal-world project experience

Interview & selection process

2 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Online aptitude / skills assessment

About Viacom18

Viacom18 operates in the media & entertainment space and actively invests in early-career talent across Mumbai. Its culture is practical and learning-oriented: mentorship, honest feedback and real project work are part of everyday life, and interns are treated as genuine members of the…
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