Twilio

Operations Intern

InternshipIn OfficeMumbai, Maharashtra2 months15K/mo4 openingsImmediate / Rolling

About this internship

Twilio has an open Operations Intern position in Mumbai for motivated freshers and final-year students. You will work on live operations projects and finish with something you can genuinely talk about in interviews. About the role As an Operations Intern at Twilio, your core focus will be keeping…

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Skills you'll use

ExcelProcess DocumentationCoordinationData Entry AccuracyReportingVendor CoordinationProblem SolvingTime ManagementSOP AdherenceStakeholder Communication

What you'll do

Work on keeping day-to-day delivery running and measurable alongside the core team
Apply Excel, Process Documentation, Coordination, Data Entry Accuracy to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed BBA/MBA/B.Com/B.E./Any graduate — 2026 freshers & final-year students welcome
Working knowledge of Excel, Process Documentation, Coordination (or a genuine willingness to learn them)
Strong fundamentals in your discipline and clear problem-solving ability
Care with detail and the discipline to document your work
Clear written and verbal communication in English
Based in or willing to work from Mumbai, Maharashtra

Perks & benefits

Live project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionals

Interview & selection process

4 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Technical interview on fundamentals and your projects
3Practical assignment or case study with a short walkthrough
4HR discussion — stipend, start date, expectations and offer

About Twilio

Twilio operates in the communications saas (mnc) sector and has an active presence in Mumbai. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…

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