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Twilio India

People Operations Internship

InternshipIn OfficePune, Maharashtra3 months25K/mo2 openingsImmediate / Rolling
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About this internship

Twilio India has an open People Operations Internship position in Pune for motivated freshers and final-year students. You will work on live business operations projects and finish with something you can genuinely talk about in interviews. About the role As a People Operations Internship at Twilio…

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Skills you'll use

Operations AnalyticsAdvanced ExcelSQLPower BIProcess MetricsCapacity AnalysisRoot Cause AnalysisSLA ReportingVisualisationStakeholder Communication

What you'll do

  • Work on measuring throughput, backlog and turnaround so operational decisions are made on numbers alongside the core team
  • Apply Operations Analytics, Advanced Excel, SQL, Power BI to live, production-facing problems
  • Document your work clearly for reviewers and stakeholders
  • Participate in reviews and act on the feedback you receive
  • Collaborate across engineering, product, design or business as required
  • Follow the team's quality, testing and documentation standards

Who can apply

  • Pursuing or recently completed BBA/MBA, B.Com, B.E./B.Tech (any branch), BCA or B.A. (Economics)
  • Graduating batch 2026 or 2027 — final-year students and recent graduates welcome
  • 60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
  • Working knowledge of Operations Analytics, Advanced Excel, SQL (or a genuine willingness to learn them)
  • Exposure to Power BI, Process Metrics, Capacity Analysis is an advantage
  • Clear written and verbal communication in English, and care with detail in your work
  • No prior work experience required — this is a fresher-friendly internship
  • Based in Pune, Maharashtra or willing to work from there for the internship period

Perks & benefits

Live project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionalsDirect access to the team that owns the data you work on

Interview & selection process

3 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Team-fit / behavioural interview with the team
  3. 3HR discussion — stipend, start date, expectations and offer

About Twilio India

Twilio India operates in the manufacturing sector and has an active presence in Pune. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The work…
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