Synapse Technologies

Customer Success / Customer Support Intern

InternshipIn OfficePune3 months10K/mo3 openingsWithin 30 days

About this internship

Join Synapse Technologies in Pune as a Customer Success / Customer Support Intern and get a real, mentor-led start to your career in customer success & support. Over this 3-month In Office internship you will contribute to actual Electronics / Semiconductors projects, learn how a professional team…

Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

Respond to customer queries via chat, email and calls
Resolve issues and escalate where needed
Maintain customer records and notes in the CRM
Onboard and guide customers on the product
Gather feedback and share insights with the team
Track satisfaction and support metrics

Who can apply

Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
Good written and verbal communication, ownership and analytical thinking
Based in or open to working from Pune (In Office)
Able to commit to the full internship duration

Perks & benefits

Letter of RecommendationFlexible Work HoursMentorship from Industry ExpertsReal Project & Portfolio ExposurePre-Placement Offer (PPO) Opportunity

About Synapse Technologies

Synapse Technologies is a growing Electronics / Semiconductors company that runs part of its operations out of Pune. Working in the Electronics / Semiconductors sector, the company has built its reputation on doing solid, dependable work and on developing the people who do it. It is the kind of…

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