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Synapse Technologies logo — Synapse Technologies Customer Success / Customer Support Intern at Synapse Technologies
Synapse Technologies

Customer Success / Customer Support Intern

InternshipIn OfficeChennai6 months20K/mo1 openingWithin 30 days
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About this internship

Kickstart your career at Synapse Technologies in Chennai as a Customer Success / Customer Support Intern. This 6-month In Office internship is designed to turn classroom knowledge into real workplace skills in customer success & support. You will sit with an experienced Media / Entertainment team…

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Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

  • Respond to customer queries via chat, email and calls
  • Resolve issues and escalate where needed
  • Maintain customer records and notes in the CRM
  • Onboard and guide customers on the product
  • Gather feedback and share insights with the team
  • Track satisfaction and support metrics

Who can apply

  • Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
  • Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
  • Good written and verbal communication, ownership and analytical thinking
  • Based in or open to working from Chennai (In Office)
  • Able to commit to the full internship duration

Perks & benefits

Mentorship from Industry ExpertsReal Project & Portfolio ExposurePre-Placement Offer (PPO) OpportunitySkill-Development WorkshopsNetworking with Professionals

About Synapse Technologies

Based in part out of Chennai, Synapse Technologies is an established player in the Media / Entertainment sector. The company brings together experienced professionals and ambitious newcomers to deliver work that meets a high standard. Its culture leans towards collaboration, ownership and…
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In OfficeKolkata3mo
Stipend N/AApply

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