Customer Success Intern
About this internship
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Skills you'll use
What you'll do
- onboarding and supporting customers
- tracking customer health metrics
- resolving queries and escalations
- gathering product feedback
- Collaborate with the team and document your work
- Take ownership of assigned tasks and act on feedback
Who can apply
- Pursuing or recently completed a relevant degree (stream depends on the role) — 2026 freshers & final-year students welcome
- Foundational knowledge of Communication, CRM, Account Management (or a strong willingness to learn them)
- Good communication, problem-solving and a genuine eagerness to learn
- Based in or willing to work from Mumbai
- A portfolio, project or coursework you can show (a plus, not mandatory)
Perks & benefits
Interview & selection process
4 rounds — typical selection flow for this role:
- 1Application screening & resume shortlisting by the talent team
- 2Online aptitude / skills assessment
- 3Technical / functional interview on core fundamentals
- 4HR discussion — stipend, start date, expectations and offer
About Sun Pharmaceutical
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