Sonata Software

Customer Analytics Intern

InternshipIn OfficeKharagpur, West Bengal2 months14K/mo12 openingsImmediate / Rolling

About this internship

Start your career in customer analytics with Sonata Software as a Customer Analytics Intern in Kharagpur. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one. About the role As a Customer Analytics Intern at Sonata Software, your…

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Skills you'll use

SQLSegmentationChurn AnalysisRFM AnalysisExcelPower BICohort AnalysisPython (Pandas)CRM DataCustomer Metrics

What you'll do

Work on segmenting customers by what they do rather than by what a persona document says alongside the core team
Apply SQL, Segmentation, Churn Analysis, RFM Analysis to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed B.E./B.Tech (any branch), BCA/MCA, B.Sc (Statistics/Mathematics), B.Com/BBA or MBA
Graduating batch 2026, 2027 or 2028 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of SQL, Segmentation, Churn Analysis (or a genuine willingness to learn them)
Exposure to RFM Analysis, Excel, Power BI is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Kharagpur, West Bengal or willing to work from there for the internship period

Perks & benefits

Letter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityDirect access to the team that owns the data you work on

Interview & selection process

2 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Technical interview on fundamentals and your projects

About Sonata Software

Sonata Software operates in the it services sector and has an active presence in Kharagpur. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…

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