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Solv

Customer Experience Internship

InternshipIn OfficeMangaluru, Karnataka6 months22K/mo14 openingsImmediate / Rolling

About this internship

Solv has an open Customer Experience Internship position in Mangaluru for motivated freshers and final-year students. You will work on live customer success projects and finish with something you can genuinely talk about in interviews. About the role As a Customer Experience Internship at Solv…

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Skills you'll use

Customer SuccessCRM ToolsAccount ManagementOnboarding & TrainingExcelProduct KnowledgeEscalation HandlingChurn AnalysisCommunicationReporting

What you'll do

  • Work on keeping customers getting value from the product, and spotting churn risk before renewal week alongside the core team
  • Apply Customer Success, CRM Tools, Account Management, Onboarding & Training to live, production-facing problems
  • Document your work clearly for reviewers and stakeholders
  • Participate in reviews and act on the feedback you receive
  • Collaborate across engineering, product, design or business as required
  • Follow the team's quality, testing and documentation standards

Who can apply

  • Pursuing or recently completed BBA/MBA, B.Com, B.E./B.Tech (any branch), BCA or B.A. (Economics)
  • Graduating batch 2026 or 2027 — final-year students and recent graduates welcome
  • 60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
  • Working knowledge of Customer Success, CRM Tools, Account Management (or a genuine willingness to learn them)
  • Exposure to Onboarding & Training, Excel, Product Knowledge is an advantage
  • Clear written and verbal communication in English, and care with detail in your work
  • No prior work experience required — this is a fresher-friendly internship
  • Based in Mangaluru, Karnataka or willing to work from there for the internship period

Perks & benefits

Live project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionalsDirect access to the team that owns the data you work on

Interview & selection process

3 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Technical interview on fundamentals and your projects
  3. 3HR discussion — stipend, start date, expectations and offer

About Solv

Solv operates in the it services sector and has an active presence in Mangaluru. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The work runs…
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