Softdel (TATA)

Technical Support Intern

InternshipIn OfficePune, Maharashtra5 months12K/mo1 openingImmediate / Rolling

About this internship

Softdel (TATA) has an open Technical Support Intern position at its Pune team for motivated freshers and final-year students. You will own meaningful work and grow the practical skills employers actually look for. As a Technical Support Intern, you will work closely with experienced professionals…

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Skills you'll use

TroubleshootingCommunicationSQLTicketing SystemsNetworking BasicsCustomer SupportDocumentationLinux Basics

What you'll do

responding to technical support tickets
troubleshooting and resolving issues
escalating and documenting bugs
guiding users through solutions
maintaining knowledge-base articles
Collaborate with the team and document your work
Take ownership of assigned tasks and act on feedback

Who can apply

Pursuing or recently completed BE/B.Tech/BCA/MCA or any graduate with tech aptitude
Foundational knowledge of Troubleshooting, Communication, SQL, Ticketing Systems
Good communication and a genuine willingness to learn
Based in or open to working from Pune
A portfolio, project or coursework you can show (a plus, not mandatory)

Perks & benefits

Mentorship from experienced professionalsReal-world project experiencePre-Placement Offer (PPO) opportunityFlexible working hoursStipendNetworking opportunities

Interview & selection process

3 rounds — typical selection flow for this role:

1Application Screening — the recruitment team at Softdel (TATA) reviews your resume, projects/portfolio and fit for the Technical Support Intern role.
2Aptitude / Skills Assessment — a screening test focused on technical troubleshooting and communication.
3Technical / Role Interview — an in-depth discussion of your skills, projects and a task or case relevant to operations.
4HR / Managerial Discussion — a conversation about your interests, availability, learning goals and the internship offer with Softdel (TATA).

About Softdel (TATA)

Softdel (TATA) is a iot engineering organisation with a strong presence in Pune and a track record of hiring and developing young talent. The team believes the best way to grow is by doing, so interns here are given real ownership from the start rather than being kept on the sidelines. Working…

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