Samsung SDS India

Technical Support Intern

InternshipIn OfficeChennai, Tamil Nadu3 months1 openingImmediate / Rolling

About this internship

Join Samsung SDS India in Chennai as a Technical Support Intern and take the first meaningful step in your professional journey. This internship offers a structured, guided environment where you will spend your time resolving technical issues and supporting users, learn directly from industry…

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Skills you'll use

TroubleshootingCommunicationTicketing SystemsNetworking BasicsWindows/LinuxCustomer SupportSQL BasicsDocumentationProblem SolvingPatience

What you'll do

Respond to and resolve support tickets
Troubleshoot software and hardware issues
Escalate and document complex issues
Guide users through solutions
Maintain support documentation
Document work clearly and act on feedback

Who can apply

Pursuing or recently completed a relevant degree/diploma
Foundational knowledge of Troubleshooting, Communication, Ticketing Systems, Networking Basics
Strong communication skills and a proactive attitude
Ability to work in a team and meet deadlines
Based in or open to working from Chennai

Perks & benefits

Internship CertificateLetter of RecommendationMentorshipReal-World Project ExperiencePre-Placement Offer (PPO) OpportunityFlexible Hours

Interview & selection process

2 rounds — typical selection flow for this role:

12 rounds

About Samsung SDS India

About Samsung SDS India Samsung SDS is Samsung Group's IT services and digital transformation arm, offering enterprise cloud, security, AI/analytics and Cello supply-chain/logistics solutions. Established in India in 2009, Samsung SDS India operates including in Noida. What Samsung SDS India…

Visit Samsung SDS India’s official website ↗

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