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Quick Heal Technologies logo — Quick Heal Technologies Customer Success Intern at Quick Heal Technologies
Quick Heal Technologies

Customer Success Intern

InternshipHybridPune, Maharashtra5 months11K/mo1 openingImmediate / Rolling
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About this internship

Quick Heal Technologies has an open Customer Success Intern position at its Pune team for motivated freshers and final-year students. You will own meaningful work and grow the practical skills employers actually look for. As a Customer Success Intern, you will work closely with experienced…

Skills you'll use

CommunicationCRMCustomer SupportOnboardingExcelProblem SolvingAccount ManagementEmpathy

What you'll do

  • supporting customer onboarding
  • answering queries and resolving issues
  • tracking customer health and usage
  • gathering feedback for the product team
  • maintaining CRM records
  • Collaborate with the team and document your work
  • Take ownership of assigned tasks and act on feedback

Who can apply

  • Pursuing or recently completed Any graduate; BBA/MBA a plus
  • Foundational knowledge of Communication, CRM, Customer Support, Onboarding
  • Good communication and a genuine willingness to learn
  • Based in or open to working from Pune
  • A portfolio, project or coursework you can show (a plus, not mandatory)

Perks & benefits

Mentorship from experienced professionalsReal-world project experiencePre-Placement Offer (PPO) opportunityFlexible working hoursStipendNetworking opportunities

Interview & selection process

3 rounds — typical selection flow for this role:

  1. 1Application Screening — the recruitment team at Quick Heal Technologies reviews your resume, projects/portfolio and fit for the Customer Success Intern role.
  2. 2Aptitude / Skills Assessment — a screening test focused on communication and problem solving.
  3. 3Technical / Role Interview — an in-depth discussion of your skills, projects and a task or case relevant to operations.
  4. 4HR / Managerial Discussion — a conversation about your interests, availability, learning goals and the internship offer with Quick Heal Technologies.

About Quick Heal Technologies

Quick Heal Technologies is a cybersecurity organisation with a strong presence in Pune and a track record of hiring and developing young talent. The team believes the best way to grow is by doing, so interns here are given real ownership from the start rather than being kept on the…
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