Paytm Travel

Service Design Intern

InternshipHybridFaridabad, Haryana3 months20K/mo8 openingsImmediate / Rolling

About this internship

Paytm Travel is hiring a Service Design Intern in Faridabad — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to service design rather than a certificate-only programme. About the role As a Service Design Intern at Paytm Travel, your core focus will be…

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Skills you'll use

Service BlueprintingJourney MappingUser ResearchStakeholder WorkshopsProcess MappingFigmaQualitative AnalysisSystems ThinkingDocumentationPresentation

What you'll do

Work on designing the whole journey, including the parts that happen off the screen alongside the core team
Apply Service Blueprinting, Journey Mapping, User Research, Stakeholder Workshops to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed B.Des/M.Des, B.F.A., B.Arch, BCA or any graduate with a portfolio of design work
Graduating batch 2026 or 2027 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of Service Blueprinting, Journey Mapping, User Research (or a genuine willingness to learn them)
Exposure to Stakeholder Workshops, Process Mapping, Figma is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Faridabad, Haryana or willing to work from there for the internship period

Perks & benefits

Internship CertificateLetter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflowsDirect access to the team that owns the data you work on

Interview & selection process

3 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Technical interview on fundamentals and your projects
3HR discussion — stipend, start date, expectations and offer

About Paytm Travel

Paytm Travel operates in the it services sector and has an active presence in Faridabad. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The…

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