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Meesho

Customer Success Intern

InternshipIn OfficeMumbai, Maharashtra6 months17K/mo4 openingsImmediate / Rolling
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About this internship

Join Meesho in Mumbai as a Customer Success Intern. This entry-level internship is built for candidates early in their journey who are eager to turn classroom knowledge into hands-on customer support experience on real, business-facing work. As a Customer Success Intern, you will work closely with…

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Skills you'll use

CommunicationCRMAccount ManagementProblem SolvingMS OfficeEmpathy

What you'll do

  • onboarding and supporting customers
  • tracking customer health metrics
  • resolving queries and escalations
  • gathering product feedback
  • Collaborate with the team and document your work
  • Take ownership of assigned tasks and act on feedback

Who can apply

  • Pursuing or recently completed a relevant degree (stream depends on the role) — 2026 freshers & final-year students welcome
  • Foundational knowledge of Communication, CRM, Account Management (or a strong willingness to learn them)
  • Good communication, problem-solving and a genuine eagerness to learn
  • Based in or willing to work from Mumbai
  • A portfolio, project or coursework you can show (a plus, not mandatory)

Perks & benefits

Mentorship from experienced professionalsReal-world project experienceHands-on with industry toolsPre-Placement Offer (PPO) opportunityFlexible working hours

Interview & selection process

4 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Team-fit / behavioural interview
  3. 3Online aptitude / skills assessment
  4. 4HR discussion — stipend, start date, expectations and offer

About Meesho

Meesho is a e-commerce company with a strong, growing presence in Mumbai — one of India's biggest hubs for early-career opportunities. The team believes the best way to grow is by doing, which is why interns here are given real ownership from the start rather than being kept on the…
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