Loyalytics

Customer Experience Internship

InternshipIn OfficeGIFT City, Gandhinagar, Gujarat6 months19K/mo8 openingsImmediate / Rolling

About this internship

Loyalytics has an open Customer Experience Internship position in GIFT City, Gandhinagar for motivated freshers and final-year students. You will work on live customer success projects and finish with something you can genuinely talk about in interviews. About the role As a Customer Experience…

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Skills you'll use

Customer SuccessCRM ToolsAccount ManagementOnboarding & TrainingExcelProduct KnowledgeEscalation HandlingChurn AnalysisCommunicationReporting

What you'll do

Work on keeping customers getting value from the product, and spotting churn risk before renewal week alongside the core team
Apply Customer Success, CRM Tools, Account Management, Onboarding & Training to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed BBA/MBA, B.Com, B.E./B.Tech (any branch), BCA or B.A. (Economics)
Graduating batch 2026 or 2027 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of Customer Success, CRM Tools, Account Management (or a genuine willingness to learn them)
Exposure to Onboarding & Training, Excel, Product Knowledge is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in GIFT City, Gandhinagar, Gujarat or willing to work from there for the internship period

Perks & benefits

Live project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionalsDirect access to the team that owns the data you work on

Interview & selection process

3 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Discussion with the hiring manager on the role and your fit
3HR discussion — stipend, start date, expectations and offer

About Loyalytics

Loyalytics operates in the artificial intelligence sector and has an active presence in GIFT City, Gandhinagar. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it…

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