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Lenskart logo — Lenskart Customer Support Intern at Lenskart
Lenskart

Customer Support Intern

InternshipIn OfficeChandigarh, Chandigarh4 months11K/mo1 openingImmediate / Rolling
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About this internship

Lenskart has an open Customer Support Intern position in Chandigarh for motivated freshers and final-year students. You will work on live customer support projects and finish with something you can genuinely talk about in interviews. About the role As a Customer Support Intern at Lenskart, your…

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Skills you'll use

Customer CommunicationTicketing SystemsCRM ToolsProblem SolvingProduct KnowledgeEscalation HandlingExcelDocumentationEmpathyTime Management

What you'll do

  • Work on resolving customer issues and improving the help experience alongside the core team
  • Apply Customer Communication, Ticketing Systems, CRM Tools, Problem Solving to live, production-facing problems
  • Document your work clearly for reviewers and stakeholders
  • Participate in reviews and act on the feedback you receive
  • Collaborate across engineering, product, design or business as required
  • Follow the team's quality, testing and documentation standards

Who can apply

  • Pursuing or recently completed Any graduate — BBA/B.Com/BA/B.Sc/B.E./B.Tech — 2026 freshers & final-year students welcome
  • Working knowledge of Customer Communication, Ticketing Systems, CRM Tools (or a genuine willingness to learn them)
  • Strong fundamentals in your discipline and clear problem-solving ability
  • Care with detail and the discipline to document your work
  • Clear written and verbal communication in English
  • Based in or willing to work from Chandigarh, Chandigarh

Perks & benefits

Networking with senior professionalsInternship CertificateLetter of RecommendationMentorship from a named mentorLive project experience

Interview & selection process

2 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Online aptitude / domain assessment

About Lenskart

Lenskart operates in the retail & e-commerce sector and has an active presence in Chandigarh. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…
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In OfficeKolkata3mo
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