India Post Payments Bank

Operations Intern

InternshipIn OfficeGurugram, Haryana6 months20K/mo3 openingsImmediate / Rolling

About this internship

India Post Payments Bank has an open Operations Intern position in Gurugram for motivated freshers and final-year students. You will work on live business operations projects and finish with something you can genuinely talk about in interviews. About the role As a Operations Intern at India Post…

Skills you'll use

Process DocumentationAdvanced ExcelSLA TrackingRoot Cause AnalysisStakeholder CoordinationDashboards & ReportingSQL BasicsVendor CoordinationProblem SolvingTime Management

What you'll do

Work on process tracking, SLA monitoring and day-to-day execution alongside the core team
Apply Process Documentation, Advanced Excel, SLA Tracking, Root Cause Analysis to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed MBA/BBA/B.Com/B.E./B.Tech — 2026 freshers & final-year students welcome
Working knowledge of Process Documentation, Advanced Excel, SLA Tracking (or a genuine willingness to learn them)
Strong fundamentals in your discipline and clear problem-solving ability
Care with detail and the discipline to document your work
Clear written and verbal communication in English
Based in or willing to work from Gurugram, Haryana

Perks & benefits

Live project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionals

Interview & selection process

4 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Online aptitude / domain assessment
3Technical interview on fundamentals and your projects
4HR discussion — stipend, start date, expectations and offer

About India Post Payments Bank

India Post Payments Bank operates in the payments bank sector and has an active presence in Gurugram. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…

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