HG Infra Engineering

Customer Success / Customer Support Intern

InternshipIn OfficeJaipur3 months15K/mo3 openingsWithin 30 days

About this internship

Join HG Infra Engineering in Jaipur as a Customer Success / Customer Support Intern and get a real, mentor-led start to your career in customer success & support. Over this 3-month In Office internship you will contribute to actual Construction & Infrastructure projects, learn how a professional…

Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

Respond to customer queries via chat, email and calls
Resolve issues and escalate where needed
Maintain customer records and notes in the CRM
Onboard and guide customers on the product
Gather feedback and share insights with the team
Track satisfaction and support metrics

Who can apply

Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
Good written and verbal communication, ownership and analytical thinking
Based in or open to working from Jaipur (In Office)
Able to commit to the full internship duration

Perks & benefits

Letter of RecommendationFlexible Work HoursMentorship from Industry ExpertsReal Project & Portfolio ExposurePre-Placement Offer (PPO) Opportunity

About HG Infra Engineering

HG Infra Engineering is a Construction & Infrastructure organisation with a presence in Jaipur, one of India's foremost business and talent hubs. The company operates in the Construction & Infrastructure space, serving customers with a focus on quality, reliability and steady growth. Like many…

Visit HG Infra Engineering’s official website ↗

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