GrayMatrix

ServiceNow Internship

InternshipIn OfficeBegusarai, Bihar4 months24K/mo10 openingsImmediate / Rolling

About this internship

Join GrayMatrix in Begusarai as a ServiceNow Internship. This entry-level internship is designed for students and recent graduates who learn best by building, shipping and getting real feedback on ServiceNow platform work work. About the role As a ServiceNow Internship at GrayMatrix, your core…

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Skills you'll use

ServiceNowITSM ProcessesFlow DesignerJavaScriptBusiness RulesService CatalogIntegrations & RESTUpdate SetsReportingDocumentation

What you'll do

Work on modelling IT service processes in ServiceNow so tickets route themselves correctly alongside the core team
Apply ServiceNow, ITSM Processes, Flow Designer, JavaScript to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed B.E./B.Tech (any branch), BCA/MCA, B.Sc (Computer Science / IT) or MCA
Graduating batch 2026, 2027 or 2028 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of ServiceNow, ITSM Processes, Flow Designer (or a genuine willingness to learn them)
Exposure to JavaScript, Business Rules, Service Catalog is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Begusarai, Bihar or willing to work from there for the internship period

Perks & benefits

Mentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursDirect access to the team that owns the data you work on

Interview & selection process

2 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Discussion with the hiring manager on the role and your fit

About GrayMatrix

GrayMatrix operates in the artificial intelligence sector and has an active presence in Begusarai. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…

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