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Foundever logo — Foundever Customer Experience Intern at Foundever
Foundever

Customer Experience Intern

InternshipHybridBengaluru6 months2 openingsImmediate / Rolling
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About this internship

Foundever is hiring a Customer Experience Intern for its Bengaluru team. Foundever is a global customer experience technology company (formed from Sitel Group and SYKES) supporting 750+ brands across 45 countries with customer service, support and corporate functions. It operates delivery centers…

Skills you'll use

CommunicationEnglish ProficiencyProblem SolvingCRM ToolsMS OfficeActive ListeningEmail EtiquetteMultitasking

What you'll do

  • Handle customer queries via calls, chat and email professionally
  • Resolve issues and escalate complex cases appropriately
  • Maintain accurate records in CRM systems
  • Meet quality and productivity targets
  • Share feedback to improve the customer experience
  • Collaborate with team leads and other departments

Who can apply

  • Excellent verbal and written communication
  • Customer-first attitude and patience
  • Basic computer and CRM proficiency
  • Willingness to work in shifts (for some roles)
  • Problem-solving and multitasking ability
  • Eagerness to learn

Perks & benefits

Mentorship from experienced professionalsExposure to real, production-grade projectsCertificate & letter of recommendationLearning & development supportPre-placement offer (PPO) for top performers

About Foundever

Foundever is a global customer experience technology company (formed from Sitel Group and SYKES) supporting 750+ brands across 45 countries with customer service, support and corporate functions. It operates delivery centers in multiple Indian cities.
Visit Foundever’s official website ↗
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