
Customer Success Intern
About this internship
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Skills you'll use
What you'll do
- Support customer onboarding and journeys
- Respond to queries and resolve issues
- Maintain customer records in the CRM
- Track satisfaction and success metrics
- Coordinate with internal teams
- Document work clearly and act on feedback
Who can apply
- Pursuing or recently completed a relevant degree/diploma
- Foundational knowledge of Communication, CRM, Problem Solving, Advanced Excel
- Strong communication skills and a proactive attitude
- Ability to work in a team and meet deadlines
- Based in or open to working from Chennai
Perks & benefits
Interview & selection process
3 rounds — typical selection flow for this role:
- 13 rounds
About FIS Global
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