Emkay Global Financial Services

Customer Support Intern

InternshipIn OfficeMargao, Goa2 months22K/mo4 openingsImmediate / Rolling

About this internship

Emkay Global Financial Services has an open Customer Support Intern position in Margao for motivated freshers and final-year students. You will work on live customer support operations projects and finish with something you can genuinely talk about in interviews. About the role As a Customer…

Similar internships hiring now

View all

Not quite right? These internships in Margao, Goa match the same skills — apply to a few to improve your chances.

Game Art Intern

Nocil Digital

HybridMargao, Goa18K/mo

Apply

Express.js Developer Intern

Infostretch

RemoteMargao, Goa20K/mo

Apply

Payroll Intern

Bangalore International Airport

In OfficeMargao, Goa21K/mo

Apply

YouTube Content Intern

SingleStore

HybridMargao, Goa19K/mo

Apply

Skills you'll use

Ticketing Systems (Zendesk / Freshdesk)Written CommunicationIssue TroubleshootingSLA & Escalation ManagementKnowledge Base AuthoringCustomer EmpathyCRM UsageRoot Cause ReportingLive Chat & Voice SupportAdvanced Excel

What you'll do

Work on resolving real customer issues and fixing the reasons they recur alongside the core team
Apply Ticketing Systems (Zendesk / Freshdesk), Written Communication, Issue Troubleshooting, SLA & Escalation Management to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed Any graduate — BBA, B.Com, B.A., BCA, B.Sc or B.E./B.Tech with strong communication — 2026 freshers & final-year students welcome
Working knowledge of Ticketing Systems (Zendesk / Freshdesk), Written Communication, Issue Troubleshooting (or a genuine willingness to learn them)
Strong fundamentals in your discipline and clear problem-solving ability
Care with detail and the discipline to document your work
Clear written and verbal communication in English
Based in or willing to work from Margao, Goa

Perks & benefits

Networking with senior professionalsInternship CertificateLetter of RecommendationMentorship from a named mentorLive project experience

Interview & selection process

4 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Technical interview on fundamentals and your projects
3Practical assignment or case study with a short walkthrough
4HR discussion — stipend, start date, expectations and offer

About Emkay Global Financial Services

Emkay Global Financial Services operates in the financial services sector and has an active presence in Margao. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it…

Visit Emkay Global Financial Services’s official website ↗

Apply Now Find internships at Emkay Global Financial Services

Searching for “Emkay Global Financial Services internships” or “internship at Emkay Global Financial Services”? You’re in the right place.