Elastic

Service Design Intern

InternshipIn OfficeThiruvananthapuram, Kerala3 months13K/mo10 openingsImmediate / Rolling

About this internship

Elastic has an open Service Design Intern position in Thiruvananthapuram for motivated freshers and final-year students. You will work on live service design projects and finish with something you can genuinely talk about in interviews. About the role As a Service Design Intern at Elastic, your…

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Skills you'll use

Service BlueprintingJourney MappingUser ResearchStakeholder WorkshopsProcess MappingFigmaQualitative AnalysisSystems ThinkingDocumentationPresentation

What you'll do

Work on designing the whole journey, including the parts that happen off the screen alongside the core team
Apply Service Blueprinting, Journey Mapping, User Research, Stakeholder Workshops to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed B.Des/M.Des, B.F.A., B.Arch, BCA or any graduate with a portfolio of design work
Graduating batch 2026 or 2027 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of Service Blueprinting, Journey Mapping, User Research (or a genuine willingness to learn them)
Exposure to Stakeholder Workshops, Process Mapping, Figma is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Thiruvananthapuram, Kerala or willing to work from there for the internship period

Perks & benefits

Live project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionalsDirect access to the team that owns the data you work on

Interview & selection process

3 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Practical assignment or case study with a short walkthrough
3HR discussion — stipend, start date, expectations and offer

About Elastic

Elastic operates in the it services sector and has an active presence in Thiruvananthapuram. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…

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