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Detect Technologies logo — Detect Technologies Customer Success / Customer Support Intern at Detect Technologies
Detect Technologies

Customer Success / Customer Support Intern

InternshipHybridChennai3 months10K/mo4 openingsImmediately
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About this internship

Kickstart your career at Detect Technologies in Chennai as a Customer Success / Customer Support Intern. This 3-month Hybrid internship is designed to turn classroom knowledge into real workplace skills in customer success & support. You will sit with an experienced Industrial AI / Deep Tech team…

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Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

  • Respond to customer queries via chat, email and calls
  • Resolve issues and escalate where needed
  • Maintain customer records and notes in the CRM
  • Onboard and guide customers on the product
  • Gather feedback and share insights with the team
  • Track satisfaction and support metrics

Who can apply

  • Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
  • Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
  • Good written and verbal communication, ownership and analytical thinking
  • Based in or open to working from Chennai (Hybrid)
  • Able to commit to the full internship duration

Perks & benefits

Mentorship from Industry ExpertsReal Project & Portfolio ExposurePre-Placement Offer (PPO) OpportunitySkill-Development WorkshopsNetworking with Professionals

About Detect Technologies

Detect Technologies is a growing Industrial AI / Deep Tech company that runs part of its operations out of Chennai. Working in the Industrial AI / Deep Tech sector, the company has built its reputation on doing solid, dependable work and on developing the people who do it. It is the kind of place…
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In OfficeKolkata3mo
Stipend N/AApply

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