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DDB Mudra Group logo — DDB Mudra Group Technical Support Intern at DDB Mudra Group
DDB Mudra Group

Technical Support Intern

InternshipIn OfficeMumbai, Maharashtra6 months10K/mo4 openingsImmediate / Rolling
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About this internship

Join DDB Mudra Group in Mumbai as a Technical Support Intern. This entry-level internship is built for candidates early in their journey who are eager to turn classroom knowledge into hands-on customer support experience on real, business-facing work. As a Technical Support Intern, you will work…

Skills you'll use

TroubleshootingCommunicationSQLTicketing ToolsDocumentationProblem Solving

What you'll do

  • handling technical support tickets
  • troubleshooting and reproducing issues
  • escalating bugs to engineering
  • documenting solutions and FAQs
  • Collaborate with the team and document your work
  • Take ownership of assigned tasks and act on feedback

Who can apply

  • Pursuing or recently completed a relevant degree (stream depends on the role) — 2026 freshers & final-year students welcome
  • Foundational knowledge of Troubleshooting, Communication, SQL (or a strong willingness to learn them)
  • Good communication, problem-solving and a genuine eagerness to learn
  • Based in or willing to work from Mumbai
  • A portfolio, project or coursework you can show (a plus, not mandatory)

Perks & benefits

Real-world project experienceHands-on with industry toolsPre-Placement Offer (PPO) opportunityFlexible working hoursInternship Certificate

Interview & selection process

4 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Team-fit / behavioural interview
  3. 3Online aptitude / skills assessment
  4. 4HR discussion — stipend, start date, expectations and offer

About DDB Mudra Group

DDB Mudra Group is a advertising & creative company with a strong, growing presence in Mumbai — one of India's biggest hubs for early-career opportunities. The team believes the best way to grow is by doing, which is why interns here are given real ownership from the start rather than being kept on…
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