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Interflora India logo — Interflora India Customer Experience Intern at Interflora India at Interflora India
Interflora India

Customer Experience Intern at Interflora India

InternshipIn OfficeNew Delhi, Delhi2 months19K/mo4 openingsImmediate
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About this internship

Interflora India is hiring a Customer Experience Intern in New Delhi. Interflora India is Indian arm of the global flower and gifting network Interflora, and this internship puts you inside a working gifting and personalisation team — not on the sidelines of one. India's fashion and lifestyle…

Skills you'll use

Customer SupportTicketing ToolsOrder TrackingEscalation HandlingCommunicationCRM ToolsMS ExcelProcess DocumentationEmpathyProblem Solving

What you'll do

  • Support day-to-day operations work on live Interflora India projects in New Delhi
  • Apply Customer Support, Ticketing Tools, Order Tracking to real briefs with mentor review
  • Maintain accurate trackers, specifications and documentation
  • Research market, competitor and customer inputs and present findings
  • Coordinate with design, sourcing, quality, marketing and retail teams

Who can apply

  • Working familiarity with Customer Support, Ticketing Tools, Order Tracking, Escalation Handling
  • Open to students in their final years and recent graduates
  • Genuine interest in the gifting and personalisation industry
  • Strong attention to detail — measurements, colours, costs and specs must be right
  • Clear written and spoken communication, and the discipline to document work

Perks & benefits

Certificate of CompletionLetter of RecommendationMentorship from industry professionalsPortfolio-grade project workPre-placement Offer (performance based)

About Interflora India

About Interflora India Interflora India is Indian arm of the global flower and gifting network Interflora. It operates in India's fashion and lifestyle economy — a sector that employs millions of people across design studios, manufacturing units, laboratories, warehouses and retail floors, and one…
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