CreditAccess Grameen

Customer Support Intern

InternshipIn OfficePatna, Bihar2 months21K/mo4 openingsImmediate / Rolling

About this internship

CreditAccess Grameen is hiring a Customer Support Intern in Patna — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to customer support operations rather than a certificate-only programme. About the role As a Customer Support Intern at CreditAccess…

Similar internships hiring now

View all

Not quite right? These internships in Patna, Bihar match the same skills — apply to a few to improve your chances.

HR Operations Intern

Pidilite Industries

In OfficePatna, Bihar14K/mo

Apply

Medical Writing Intern

Cognizant

HybridPatna, Bihar19K/mo

Apply

Bioprocess Engineering Intern

Britannia Industries

In OfficePatna, Bihar28K/mo

Apply

Medical Device Quality Engineer Intern

Rallis India

HybridPatna, Bihar18K/mo

Apply

Skills you'll use

Ticketing Systems (Zendesk / Freshdesk)Written CommunicationIssue TroubleshootingSLA & Escalation ManagementKnowledge Base AuthoringCustomer EmpathyCRM UsageRoot Cause ReportingLive Chat & Voice SupportAdvanced Excel

What you'll do

Work on resolving real customer issues and fixing the reasons they recur alongside the core team
Apply Ticketing Systems (Zendesk / Freshdesk), Written Communication, Issue Troubleshooting, SLA & Escalation Management to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed Any graduate — BBA, B.Com, B.A., BCA, B.Sc or B.E./B.Tech with strong communication — 2026 freshers & final-year students welcome
Working knowledge of Ticketing Systems (Zendesk / Freshdesk), Written Communication, Issue Troubleshooting (or a genuine willingness to learn them)
Strong fundamentals in your discipline and clear problem-solving ability
Care with detail and the discipline to document your work
Clear written and verbal communication in English
Based in or willing to work from Patna, Bihar

Perks & benefits

Internship CertificateLetter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflows

Interview & selection process

3 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Online aptitude / domain assessment
3HR discussion — stipend, start date, expectations and offer

About CreditAccess Grameen

CreditAccess Grameen operates in the microfinance sector and has an active presence in Patna. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…

Visit CreditAccess Grameen’s official website ↗

Apply Now Find internships at CreditAccess Grameen

Searching for “CreditAccess Grameen internships” or “internship at CreditAccess Grameen”? You’re in the right place.

Featured

Featured Government Job — SBI Clerk 2026

India’s largest bank is hiring 9,766 Junior Associates — graduates, any discipline

State Bank of India

Junior Associate (Customer Support & Sales)

Advt. CRPD/CR/2026-27/17 · Clerical Cadre

Vacancies: 9,766
Last date to apply: 31 Aug 2026
Starting basic: ₹26,730
Eligibility: Any graduate · 20–28

7,680 regular + 2,086 backlog posts across 24 states · Prelims tentatively September 2026 · No interview — Prelims, Mains and a local-language test only · approx. ₹46,000/month gross at a metro.

View Vacancies, Syllabus & How to Apply

Preparing? 10 full-length mock tests + 7,200-question PDF — every answer explained

₹199₹999