Cognizant Softvision

Customer Success Intern

InternshipHybridChennai, Tamil Nadu3 months1 openingImmediate / Rolling

About this internship

Kickstart your career at Cognizant Softvision in Chennai as a Customer Success Intern. This is a practical, project-based internship where you will be supporting customers and success metrics under the mentorship of senior team members, gaining exposure to real business challenges and…

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Skills you'll use

CommunicationCRMProblem SolvingAdvanced ExcelCustomer SupportOnboardingRelationship ManagementEmpathyReportingTime Management

What you'll do

Support customer onboarding and journeys
Respond to queries and resolve issues
Maintain customer records in the CRM
Track satisfaction and success metrics
Coordinate with internal teams
Document work clearly and act on feedback

Who can apply

Pursuing or recently completed a relevant degree/diploma
Foundational knowledge of Communication, CRM, Problem Solving, Advanced Excel
Strong communication skills and a proactive attitude
Ability to work in a team and meet deadlines
Based in or open to working from Chennai

Perks & benefits

Internship CertificateLetter of RecommendationMentorshipReal-World Project ExperiencePre-Placement Offer (PPO) OpportunityFlexible Hours

Interview & selection process

3 rounds — typical selection flow for this role:

13 rounds

About Cognizant Softvision

About Cognizant Softvision Cognizant Softvision is the digital product engineering and design practice operating under Cognizant, a leading global professional services company. Cognizant is headquartered in Teaneck, New Jersey, USA, is listed on the Nasdaq, and employs over 300,000 professionals…

Visit Cognizant Softvision’s official website ↗

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