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CleverTap

Customer Success Intern (SaaS)

InternshipHybridVisakhapatnam, Andhra Pradesh3 months46K/mo3 openingsImmediate / Rolling
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About this internship

CleverTap is hiring a Customer Success Intern (SaaS) in Visakhapatnam — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to SaaS customer success rather than a certificate-only programme. About the role As a Customer Success Intern (SaaS) at CleverTap…

Skills you'll use

Customer OnboardingCRM ToolsExcelCommunication SkillsProduct DemosChurn AnalysisTicketing SystemsDocumentationEmpathyProblem Solving

What you'll do

  • Work on onboarding customers, tracking health scores and reducing churn alongside the core team
  • Apply Customer Onboarding, CRM Tools, Excel, Communication Skills to live, production-facing problems
  • Document your work clearly for reviewers and stakeholders
  • Participate in reviews and act on the feedback you receive
  • Collaborate across engineering, product, design or business as required
  • Follow the team's quality, testing and documentation standards

Who can apply

  • Pursuing or recently completed MBA/BBA/B.Com/B.E./B.Tech/BA — 2026 freshers & final-year students welcome
  • Working knowledge of Customer Onboarding, CRM Tools, Excel (or a genuine willingness to learn them)
  • Strong fundamentals in your discipline and clear problem-solving ability
  • Care with detail and the discipline to document your work
  • Clear written and verbal communication in English
  • Based in or willing to work from Visakhapatnam, Andhra Pradesh

Perks & benefits

Exposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionalsInternship Certificate

Interview & selection process

4 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Team-fit / behavioural interview with the team
  3. 3Online aptitude / domain assessment
  4. 4HR discussion — stipend, start date, expectations and offer

About CleverTap

CleverTap operates in the saas sector and has an active presence in Visakhapatnam. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The work…
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