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Citi (Citigroup)

Customer Success Intern

InternshipIn OfficeChennai, Tamil Nadu3 months1 openingImmediate / Rolling
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About this internship

Citi (Citigroup) has an exciting opening for a Customer Success Intern in Chennai, ideal for freshers and final-year students who are eager to learn by doing. Over this internship you will focus on supporting customers and success metrics, collaborate with cross-functional teams, and develop skills…

Skills you'll use

CommunicationCRMProblem SolvingAdvanced ExcelCustomer SupportOnboardingRelationship ManagementEmpathyReportingTime Management

What you'll do

  • Support customer onboarding and journeys
  • Respond to queries and resolve issues
  • Maintain customer records in the CRM
  • Track satisfaction and success metrics
  • Coordinate with internal teams
  • Document work clearly and act on feedback

Who can apply

  • Pursuing or recently completed a relevant degree/diploma
  • Foundational knowledge of Communication, CRM, Problem Solving, Advanced Excel
  • Strong communication skills and a proactive attitude
  • Ability to work in a team and meet deadlines
  • Based in or open to working from Chennai

Perks & benefits

Internship CertificateLetter of RecommendationMentorshipReal-World Project ExperiencePre-Placement Offer (PPO) OpportunityFlexible Hours

Interview & selection process

4 rounds — typical selection flow for this role:

  1. 14 rounds

About Citi (Citigroup)

About Citi (Citigroup) Citi is a leading global bank serving consumers, corporations, and institutions in over 95 markets. Citi operates large global capability/solution centres in India, with a significant technology and operations presence in Pune. It offers paid internships and early-career…
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