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Choice Broking

Customer Support Intern

InternshipIn OfficeCoimbatore, Tamil Nadu6 months24K/mo4 openingsImmediate / Rolling
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About this internship

Choice Broking is hiring a Customer Support Intern in Coimbatore — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to customer support rather than a certificate-only programme. About the role As a Customer Support Intern at Choice Broking, your core…

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Skills you'll use

Customer CommunicationTicketing Systems (Freshdesk / Zendesk)Complaint ResolutionCRM ToolsEmail & Chat EtiquetteProduct KnowledgeEscalation HandlingExcelEmpathyTime Management

What you'll do

  • Work on resolving customer queries across chat, email and voice alongside the core team
  • Apply Customer Communication, Ticketing Systems (Freshdesk / Zendesk), Complaint Resolution, CRM Tools to live, production-facing problems
  • Document your work clearly for reviewers and stakeholders
  • Participate in reviews and act on the feedback you receive
  • Collaborate across engineering, product, design or business as required
  • Follow the team's quality, testing and documentation standards

Who can apply

  • Pursuing or recently completed Any graduate — B.A./B.Com/BBA/B.Sc/B.E./B.Tech — 2026 freshers & final-year students welcome
  • Working knowledge of Customer Communication, Ticketing Systems (Freshdesk / Zendesk), Complaint Resolution (or a genuine willingness to learn them)
  • Strong fundamentals in your discipline and clear problem-solving ability
  • Care with detail and the discipline to document your work
  • Clear written and verbal communication in English
  • Based in or willing to work from Coimbatore, Tamil Nadu

Perks & benefits

Internship CertificateLetter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflows

Interview & selection process

4 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Practical assignment or case study with a short walkthrough
  3. 3Discussion with the hiring manager on the role and your fit
  4. 4HR discussion — stipend, start date, expectations and offer

About Choice Broking

Choice Broking operates in the stock broking sector and has an active presence in Coimbatore. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…
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