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CASHe logo — CASHe Customer Support Intern at CASHe
CASHe

Customer Support Intern

InternshipIn OfficeGurugram, Haryana3 months34K/mo2 openingsImmediate / Rolling
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About this internship

CASHe has an open Customer Support Intern position in Gurugram for motivated freshers and final-year students. You will work on live customer support projects and finish with something you can genuinely talk about in interviews. About the role As a Customer Support Intern at CASHe, your core focus…

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Skills you'll use

Customer CommunicationTicketing Systems (Freshdesk / Zendesk)Complaint ResolutionCRM ToolsEmail & Chat EtiquetteProduct KnowledgeEscalation HandlingExcelEmpathyTime Management

What you'll do

  • Work on resolving customer queries across chat, email and voice alongside the core team
  • Apply Customer Communication, Ticketing Systems (Freshdesk / Zendesk), Complaint Resolution, CRM Tools to live, production-facing problems
  • Document your work clearly for reviewers and stakeholders
  • Participate in reviews and act on the feedback you receive
  • Collaborate across engineering, product, design or business as required
  • Follow the team's quality, testing and documentation standards

Who can apply

  • Pursuing or recently completed Any graduate — B.A./B.Com/BBA/B.Sc/B.E./B.Tech — 2026 freshers & final-year students welcome
  • Working knowledge of Customer Communication, Ticketing Systems (Freshdesk / Zendesk), Complaint Resolution (or a genuine willingness to learn them)
  • Strong fundamentals in your discipline and clear problem-solving ability
  • Care with detail and the discipline to document your work
  • Clear written and verbal communication in English
  • Based in or willing to work from Gurugram, Haryana

Perks & benefits

Networking with senior professionalsInternship CertificateLetter of RecommendationMentorship from a named mentorLive project experience

Interview & selection process

4 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Discussion with the hiring manager on the role and your fit
  3. 3Team-fit / behavioural interview with the team
  4. 4HR discussion — stipend, start date, expectations and offer

About CASHe

CASHe operates in the consumer lending sector and has an active presence in Gurugram. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The work…
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