Caplin Point Laboratories

Technical Support Intern

InternshipIn OfficeChennai, Tamil Nadu3 months1 openingImmediate / Rolling

About this internship

Caplin Point Laboratories has an exciting opening for a Technical Support Intern in Chennai, ideal for freshers and final-year students who are eager to learn by doing. Over this internship you will focus on resolving technical issues and supporting users, collaborate with cross-functional teams…

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Skills you'll use

TroubleshootingCommunicationTicketing SystemsNetworking BasicsWindows/LinuxCustomer SupportSQL BasicsDocumentationProblem SolvingPatience

What you'll do

Respond to and resolve support tickets
Troubleshoot software and hardware issues
Escalate and document complex issues
Guide users through solutions
Maintain support documentation
Document work clearly and act on feedback

Who can apply

Pursuing or recently completed a relevant degree/diploma
Foundational knowledge of Troubleshooting, Communication, Ticketing Systems, Networking Basics
Strong communication skills and a proactive attitude
Ability to work in a team and meet deadlines
Based in or open to working from Chennai

Perks & benefits

Internship CertificateLetter of RecommendationMentorshipReal-World Project ExperiencePre-Placement Offer (PPO) OpportunityFlexible Hours

Interview & selection process

4 rounds — typical selection flow for this role:

14 rounds

About Caplin Point Laboratories

About Caplin Point Laboratories Caplin Point Laboratories Limited is a fast-growing pharmaceutical company headquartered in Chennai, Tamil Nadu. It manufactures and markets formulations and injectables, with a strong presence in emerging markets across Latin America, Africa and other…

Visit Caplin Point Laboratories’s official website ↗

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