Bimaplan

Customer Success Intern

InternshipWork from HomeKanpur, Uttar Pradesh2 months8K/mo1 openingImmediate / Rolling

About this internship

Start your career in operations with Bimaplan as a Customer Success Intern in Kanpur. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one. About the role As a Customer Success Intern at Bimaplan, your core focus will be keeping…

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Skills you'll use

CRMCustomer OnboardingTicket HandlingCommunicationEscalation ManagementExcelProduct KnowledgeRetention BasicsEmpathyReporting

What you'll do

Work on keeping day-to-day delivery running and measurable alongside the core team
Apply CRM, Customer Onboarding, Ticket Handling, Communication to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed BBA/MBA/B.Com/B.E./Any graduate — 2026 freshers & final-year students welcome
Working knowledge of CRM, Customer Onboarding, Ticket Handling (or a genuine willingness to learn them)
Strong fundamentals in your discipline and clear problem-solving ability
Care with detail and the discipline to document your work
Clear written and verbal communication in English
Based in or willing to work from Kanpur, Uttar Pradesh

Perks & benefits

Letter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunity

Interview & selection process

2 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Technical interview on fundamentals and your projects

About Bimaplan

Bimaplan operates in the insurtech sector and has an active presence in Kanpur. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The work runs…

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