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Aptech

Technical Support Intern

InternshipHybridMumbai, Maharashtra3 months15K/mo1 openingImmediate / Rolling
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About this internship

Kick-start your career with Aptech as a Technical Support Intern in Mumbai. If you learn fastest by doing, this internship gives you real responsibility, real mentorship and real customer support projects from day one. As a Technical Support Intern, you will work closely with experienced…

Skills you'll use

TroubleshootingCommunicationSQLTicketing ToolsDocumentationProblem Solving

What you'll do

  • handling technical support tickets
  • troubleshooting and reproducing issues
  • escalating bugs to engineering
  • documenting solutions and FAQs
  • Collaborate with the team and document your work
  • Take ownership of assigned tasks and act on feedback

Who can apply

  • Pursuing or recently completed a relevant degree (stream depends on the role) — 2026 freshers & final-year students welcome
  • Foundational knowledge of Troubleshooting, Communication, SQL (or a strong willingness to learn them)
  • Good communication, problem-solving and a genuine eagerness to learn
  • Based in or willing to work from Mumbai
  • A portfolio, project or coursework you can show (a plus, not mandatory)

Perks & benefits

Real-world project experienceHands-on with industry toolsPre-Placement Offer (PPO) opportunityFlexible working hoursInternship Certificate

Interview & selection process

4 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Online aptitude / skills assessment
  3. 3Technical / functional interview on core fundamentals
  4. 4HR discussion — stipend, start date, expectations and offer

About Aptech

Aptech operates in the edtech & training space and actively invests in early-career talent across Mumbai. Its culture is practical and learning-oriented: mentorship, honest feedback and real project work are part of everyday life, and interns are treated as genuine members of the team. Working…
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