Appiness Interactive

Customer Experience Intern

InternshipIn OfficeGandhidham, Gujarat2 months17K/mo14 openingsImmediate / Rolling

About this internship

Start your career in customer success with Appiness Interactive as a Customer Experience Intern in Gandhidham. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one. About the role As a Customer Experience Intern at Appiness…

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Skills you'll use

Customer SuccessCRM ToolsAccount ManagementOnboarding & TrainingExcelProduct KnowledgeEscalation HandlingChurn AnalysisCommunicationReporting

What you'll do

Work on keeping customers getting value from the product, and spotting churn risk before renewal week alongside the core team
Apply Customer Success, CRM Tools, Account Management, Onboarding & Training to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed BBA/MBA, B.Com, B.E./B.Tech (any branch), BCA or B.A. (Economics)
Graduating batch 2026 or 2027 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of Customer Success, CRM Tools, Account Management (or a genuine willingness to learn them)
Exposure to Onboarding & Training, Excel, Product Knowledge is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Gandhidham, Gujarat or willing to work from there for the internship period

Perks & benefits

Pre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionalsInternship CertificateLetter of RecommendationBroad ownership and direct exposure to founders and senior decision-makers

Interview & selection process

3 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Team-fit / behavioural interview with the team
3HR discussion — stipend, start date, expectations and offer

About Appiness Interactive

Appiness Interactive operates in the it services & product engineering sector and has an active presence in Gandhidham. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to…

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