Aether Digital

Customer Success / Customer Support Intern

InternshipIn OfficeSurat3 months12K/mo3 openingsWithin 30 days

About this internship

Aether Digital has an open Customer Success / Customer Support Intern position in Surat for freshers who are genuinely excited about customer success & support. This is a 3-month In Office internship in the Marketing / Advertising sector where you will learn by doing — taking ownership of real…

Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

Respond to customer queries via chat, email and calls
Resolve issues and escalate where needed
Maintain customer records and notes in the CRM
Onboard and guide customers on the product
Gather feedback and share insights with the team
Track satisfaction and support metrics

Who can apply

Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
Good written and verbal communication, ownership and analytical thinking
Based in or open to working from Surat (In Office)
Able to commit to the full internship duration

Perks & benefits

Flexible Work HoursMentorship from Industry ExpertsReal Project & Portfolio ExposurePre-Placement Offer (PPO) OpportunitySkill-Development Workshops

About Aether Digital

Based in part out of Surat, Aether Digital is an established player in the Marketing / Advertising sector. The company brings together experienced professionals and ambitious newcomers to deliver work that meets a high standard. Its culture leans towards collaboration, ownership and continuous…

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