Alight is hiring for Benefits Operations Administrator (BOA) in Mumbai. This opening was published by Alight on their official careers board (Workday) on 24 June 2026 and was confirmed live on 14 September 2026.
Job details
• Company: Alight
• Role: Benefits Operations Administrator (BOA)
•…
About Alight
Designation - Benefits Operations Administrator (BOA)
Key Expectations
• Process all activities related to client benefit plans with high accuracy and timeliness. Execution of wealth delivery processes in accordance with documented Standard Operating Procedures (SOPs)
• Consistently meet or exceed…
Key ExpectationsProcess all activities related to client benefit plans with high accuracy and timeliness. Execution of wealth delivery processes in accordance with documented Standard Operating Procedures (SOPs)Consistently meet or exceed client Service Level Agreements (SLAs).Develop a strong understanding of client plan provisions and related documentation.Prioritize work effectively to respond to client and participant needs.Ensure adherence to predefined procedures, process guidelines, and compliance standardsThe colleague will support day‑to‑day client operations, resolves participant and processing issues within defined guidelines, and escalates exceptions or risks as appropriateActively participate in daily huddles and status meetings to ensure smooth operations.