Customer Success Associate

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Location

Kanpur, Uttar Pradesh

Work Mode

Work from Home

Duration

0 months

Stipend

₹30,000/mo

Start Date

Immediate / as per notice period

Openings

1 positions

Type

Full-time

About the Internship

Postman is recruiting a Customer Success Associate for its Kanpur team. The role suits someone early in their career who wants depth in customer success rather than a rotation through everything at once. About the role In this role you will be making sure customers actually get value, and spotting…

About Postman

Postman is hiring a Customer Success Associate in Kanpur — a full-time full-time position working in a CRM, a support desk and usage analytics, with an indicative CTC of 2.4 LPA–4.7 LPA and 1 opening.

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Kanpur, Uttar PradeshVerified employer1 opening

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Skills Required

Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building

Who Can Apply

Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent graduates with 0–2 years of relevant experience, based in Kanpur or willing to relocate. You should be comfortable with Customer Success, Account Management, Onboarding Support, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.

Perks

Modern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 days