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OneCard logo — OneCard Customer Success Associate in Nashik, Maharashtra
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Customer Success Associate

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Location

Nashik, Maharashtra

Work Mode

Hybrid

Duration

0 months

Stipend

₹30,000/mo

Start Date

Immediate / as per notice period

Openings

2 positions

Type

Full-time

Category

Customer Support

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About the Internship

Start your career in customer success at OneCard as a Customer Success Associate in Nashik. This is a full-time position with a structured first ninety days, a named mentor, and genuine responsibility once you are through it. About the role The Customer Success Associate role at OneCard centres on…

About OneCard

OneCard is hiring a Customer Success Associate in Nashik — a full-time full-time position working in a CRM, a support desk and usage analytics, with an indicative CTC of 2.4 LPA–4.8 LPA and 2 openings.
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Nashik, MaharashtraVerified employer2 openings
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Skills Required

Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building

Who Can Apply

  • Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent graduates with 0–2 years of relevant experience, based in Nashik or willing to relocate. You should be comfortable with Customer Success, Account Management, Onboarding Support, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.

Perks

Structured onboarding with a named mentor for the first 90 daysHealth insurance cover for you (and family cover on confirmation)Learning and certification budgetPaid leave, casual leave and public holidaysFlexible working hours around core collaboration timeModern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surprise

Interview & Selection Process

4 rounds — typical selection flow for this role:

  1. 1Resume screening and profile shortlisting by the talent acquisition team
  2. 2Team fit conversation with two or three future colleagues
  3. 3Final discussion covering role expectations, compensation and start date
  4. 4HR discussion — compensation, notice period, joining date and offer roll-out
30,000/month

Stipend · 0 months

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Openings2 positions
Applicants0 applied
ModeHybrid
CategoryCustomer Support
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