Location
Pune, Maharashtra
Work Mode
In Office
Duration
3 months
Stipend
₹19,000/mo
Start Date
Immediate / Rolling
Openings
11 positions
Type
Full-time
Category
Customer Support
About the Internship
Yellow Class is hiring a Customer Success Intern in Pune — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to customer success and support rather than a certificate-only programme.
About the role
As a Customer Success Intern at Yellow Class, your core…
About Yellow Class
Yellow Class offers a mentor-led Customer Success Intern in Pune with live project work in customer support, a stipend of ₹19,000/month and a Pre-Placement Offer opportunity for strong performers.
See all Yellow Classinternships →Pune, MaharashtraVerified employer11 openings
Apply to Yellow Class →Skills Required
Customer CommunicationCRM ToolsTicketing (Freshdesk/Zendesk)ExcelEscalation HandlingProduct KnowledgeSLA TrackingFeedback AnalysisDocumentationProblem Solving
Who Can Apply
- Final-year students and recent graduates from any Bachelor's or Master's degree — B.A./B.Com/BBA/B.Sc/B.E./MBA all welcome who are based in or willing to work from Pune. You should be keen to learn Customer Communication, CRM Tools, Ticketing (Freshdesk/Zendesk) on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.
Perks
Internship CertificateLetter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflows
Interview & Selection Process
4 rounds — typical selection flow for this role:
- 1Application screening & resume shortlisting by the talent team
- 2Online aptitude / domain assessment
- 3Technical interview on fundamentals and your projects
- 4HR discussion — stipend, start date, expectations and offer
₹19,000/month
Stipend · 3 months
Openings11 positions
Applicants0 applied
ModeIn Office
CategoryCustomer Support
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