Location
Hyderabad, Telangana
Work Mode
Work from Home
Duration
3 months
Stipend
₹18,000/mo
Start Date
Immediate / Rolling
Openings
2 positions
Type
Full-time
Category
Customer Support
About the Internship
Drools has an open Customer Success Intern position in Hyderabad for motivated freshers and final-year students. You will work on live customer success and support projects and finish with something you can genuinely talk about in interviews.
About the role
As a Customer Success Intern at Drools…
About Drools
Drools offers a mentor-led Customer Success Intern in Hyderabad with live project work in customer support, a stipend of ₹18,000/month and a Pre-Placement Offer opportunity for strong performers.
See all Droolsinternships →Hyderabad, TelanganaVerified employer2 openings
Apply to Drools →Skills Required
Customer CommunicationCRM ToolsTicketing (Freshdesk/Zendesk)ExcelEscalation HandlingProduct KnowledgeSLA TrackingFeedback AnalysisDocumentationProblem Solving
Who Can Apply
- Final-year students and recent graduates from any Bachelor's or Master's degree — B.A./B.Com/BBA/B.Sc/B.E./MBA all welcome who are based in or willing to work from Hyderabad. You should be keen to learn Customer Communication, CRM Tools, Ticketing (Freshdesk/Zendesk) on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.
Perks
Networking with senior professionalsInternship CertificateLetter of RecommendationMentorship from a named mentorLive project experience
Interview & Selection Process
4 rounds — typical selection flow for this role:
- 1Application screening & resume shortlisting by the talent team
- 2Team-fit / behavioural interview with the team
- 3Online aptitude / domain assessment
- 4HR discussion — stipend, start date, expectations and offer
₹18,000/month
Stipend · 3 months
Openings2 positions
Applicants0 applied
ModeWork from Home
CategoryCustomer Support
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