Location
Pune, Maharashtra
Work Mode
Hybrid
Duration
3 months
Stipend
₹15,000/mo
Start Date
Immediate / Rolling
Openings
7 positions
Type
Full-time
Category
Customer Support
About the Internship
Ecom Express is hiring a Customer Success Intern in Pune — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to customer success and support rather than a certificate-only programme.
About the role
As a Customer Success Intern at Ecom Express, your core…
About Ecom Express
Ecom Express offers a mentor-led Customer Success Intern in Pune with live project work in customer support, a stipend of ₹15,000/month and a Pre-Placement Offer opportunity for strong performers.
See all Ecom Expressinternships →Pune, MaharashtraVerified employer7 openings
Apply to Ecom Express →Skills Required
Customer CommunicationCRM ToolsTicketing (Freshdesk/Zendesk)ExcelEscalation HandlingProduct KnowledgeSLA TrackingFeedback AnalysisDocumentationProblem Solving
Who Can Apply
- Final-year students and recent graduates from any Bachelor's or Master's degree — B.A./B.Com/BBA/B.Sc/B.E./MBA all welcome who are based in or willing to work from Pune. You should be keen to learn Customer Communication, CRM Tools, Ticketing (Freshdesk/Zendesk) on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.
Perks
Exposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionalsInternship Certificate
Interview & Selection Process
3 rounds — typical selection flow for this role:
- 1Application screening & resume shortlisting by the talent team
- 2Technical interview on fundamentals and your projects
- 3HR discussion — stipend, start date, expectations and offer
₹15,000/month
Stipend · 3 months
Openings7 positions
Applicants0 applied
ModeHybrid
CategoryCustomer Support
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