Location
Mumbai, Maharashtra
Work Mode
Work from Home
Duration
2 months
Stipend
₹15,000/mo
Start Date
Immediate / Rolling
Openings
5 positions
Type
Full-time
Category
Customer Support
About the Internship
Start your career in customer success and support with EkA as a Customer Success Intern in Mumbai. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one.
About the role
As a Customer Success Intern at EkA, your core focus will be…
About EkA
EkA offers a mentor-led Customer Success Intern in Mumbai with live project work in customer support, a stipend of ₹15,000/month and a Pre-Placement Offer opportunity for strong performers.
See all EkAinternships →Mumbai, MaharashtraVerified employer5 openings
Apply to EkA →Skills Required
Customer CommunicationCRM ToolsTicketing (Freshdesk/Zendesk)ExcelEscalation HandlingProduct KnowledgeSLA TrackingFeedback AnalysisDocumentationProblem Solving
Who Can Apply
- Final-year students and recent graduates from any Bachelor's or Master's degree — B.A./B.Com/BBA/B.Sc/B.E./MBA all welcome who are based in or willing to work from Mumbai. You should be keen to learn Customer Communication, CRM Tools, Ticketing (Freshdesk/Zendesk) on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.
Perks
Letter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunity
Interview & Selection Process
2 rounds — typical selection flow for this role:
- 1Application screening & resume shortlisting by the talent team
- 2Technical interview on fundamentals and your projects
₹15,000/month
Stipend · 2 months
Openings5 positions
Applicants0 applied
ModeWork from Home
CategoryCustomer Support
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