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AirAsia India logo — AirAsia India Customer Success Associate in Thrissur, Kerala
AirAsia India VerifiedActively Hiring

Customer Success Associate

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Location

Thrissur, Kerala

Work Mode

In Office

Duration

0 months

Stipend

₹30,000/mo

Start Date

Immediate / as per notice period

Openings

4 positions

Type

Full-time

Category

Customer Support

Apply Now — ₹30,000/moApply on Company Website ↗

About the Internship

Start your career in customer success at AirAsia India as a Customer Success Associate in Thrissur. This is a full-time position with a structured first ninety days, a named mentor, and genuine responsibility once you are through it. About the role In this role you will be making sure customers…

About AirAsia India

AirAsia India is hiring a Customer Success Associate in Thrissur — a full-time full-time position working in a CRM, a support desk and usage analytics, with an indicative CTC of 2.4 LPA–4.8 LPA and 4 openings.
Thrissur, KeralaVerified employer4 openings
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Skills Required

Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building

Who Can Apply

  • Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent graduates with 0–2 years of relevant experience, based in Thrissur or willing to relocate. You should be comfortable with Customer Success, Account Management, Onboarding Support, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.

Perks

Team offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 daysHealth insurance cover for you (and family cover on confirmation)Learning and certification budgetPaid leave, casual leave and public holidaysFlexible working hours around core collaboration time

Interview & Selection Process

4 rounds — typical selection flow for this role:

  1. 1Resume screening and profile shortlisting by the talent acquisition team
  2. 2Team fit conversation with two or three future colleagues
  3. 3Final discussion covering role expectations, compensation and start date
  4. 4HR discussion — compensation, notice period, joining date and offer roll-out
30,000/month

Stipend · 0 months

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Openings4 positions
Applicants0 applied
ModeIn Office
CategoryCustomer Support
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