Aditya Infotech has an opening for a Customer Success Associate in Jodhpur. If you would rather learn by owning something small and real than by watching from the sidelines, this full-time customer success role is built that way.
About the role
This Customer Success Associate position is about…
About Aditya Infotech
Aditya Infotech is hiring a Customer Success Associate in Jodhpur — a full-time full-time position working in a CRM, a support desk and usage analytics, with an indicative CTC of 2.4 LPA–4.8 LPA and 2 openings.
Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building
Who Can Apply
Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent graduates with 0–2 years of relevant experience, based in Jodhpur or willing to relocate. You should be comfortable with Customer Success, Account Management, Onboarding Support, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.
Perks
Support for internal mobility across teamsFixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 daysHealth insurance cover for you (and family cover on confirmation)Learning and certification budgetPaid leave, casual leave and public holidaysFlexible working hours around core collaboration timeModern hardware and the tool licences your role needs
Interview & Selection Process
5 rounds — typical selection flow for this role:
1Resume screening and profile shortlisting by the talent acquisition team
2Team fit conversation with two or three future colleagues
3Final discussion covering role expectations, compensation and start date
4Application screening (CV and, where relevant, a portfolio or code sample)
5HR discussion — compensation, notice period, joining date and offer roll-out