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ACI Worldwide India logo — ACI Worldwide India Customer Success Associate in Pune, Maharashtra
ACI Worldwide India VerifiedActively Hiring

Customer Success Associate

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Location

Pune, Maharashtra

Work Mode

In Office

Duration

0 months

Stipend

₹38,000/mo

Start Date

Immediate / as per notice period

Openings

5 positions

Type

Full-time

Category

Customer Support

Apply Now — ₹38,000/moApply on Company Website ↗

About the Internship

ACI Worldwide India is hiring a Customer Success Associate in Pune. This is a full-time, permanent role with real ownership from the first quarter — you will be given work that ships, reviewed by people who know the craft, and the context to understand why it matters. About the role In this role…

About ACI Worldwide India

ACI Worldwide India is hiring a Customer Success Associate in Pune — a full-time full-time position working in a CRM, a support desk and usage analytics, with an indicative CTC of 3.1 LPA–6.1 LPA and 5 openings.
Pune, MaharashtraVerified employer5 openings
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Skills Required

Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building

Who Can Apply

  • Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent graduates with 0–2 years of relevant experience, based in Pune or willing to relocate. You should be comfortable with Customer Success, Account Management, Onboarding Support, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.

Perks

Modern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 days

Interview & Selection Process

3 rounds — typical selection flow for this role:

  1. 1Resume screening and profile shortlisting by the talent acquisition team
  2. 2Team fit conversation with two or three future colleagues
  3. 3HR discussion — compensation, notice period, joining date and offer roll-out
38,000/month

Stipend · 0 months

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Openings5 positions
Applicants0 applied
ModeIn Office
CategoryCustomer Support
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